Job Description
Join our award-winning Memphis team as a Front Desk Agent and kickstart your hospitality career! We're seeking passionate individuals with no prior experience who thrive in dynamic customer-facing environments. Enjoy competitive pay, comprehensive training, and opportunities for advancement in Tennessee's vibrant tourism hub. Our Memphis location offers a supportive culture where your growth is our priority.
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out procedures
- Manage reservations, room assignments, and billing inquiries with precision
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Maintain accurate guest records and confidentiality protocols
- Process payments and manage cash drawer operations
- Act as local Memphis tourism ambassador with attraction recommendations
- Uphold brand standards through consistent service delivery
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic computer systems and reservation software
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening