Job Description
We are seeking a dynamic and detail-oriented Part-Time Hotel Shift Manager to join our esteemed team in Columbus, OH. As part of the Grand Columbus Hospitality Group, you will play a pivotal role in ensuring our guests receive an unforgettable experience while maintaining the highest standards of operational excellence. This position is perfect for individuals looking for flexible shift work within a premium hospitality environment.
Our ideal candidate thrives in a fast-paced setting and possesses a passion for service. You will be responsible for supervising staff, managing daily workflows, and addressing guest inquiries with a smile. We offer competitive compensation, comprehensive benefits for part-time employees, and a collaborative culture that values your contribution.
Responsibilities
- Supervise daily hotel operations, including front desk, housekeeping, and maintenance staff.
- Manage and assign shifts to ensure optimal coverage during peak hours.
- Resolve guest complaints and inquiries promptly to ensure 100% satisfaction.
- Conduct regular inspections of public areas and guest rooms to maintain hygiene and safety standards.
- Coordinate with the culinary team and other departments to ensure seamless service delivery.
- Handle cash handling and payroll duties accurately for the shift.
- Enforce company policies and safety protocols at all times.
Qualifications
- Previous experience in a hospitality or hotel management role is preferred.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Problem-solving skills with a focus on guest-centric solutions.
- High school diploma or GED equivalent required.
- Proficiency in basic computer software and property management systems.