Job Description
Join our vibrant Nashville hotel team as a Front Desk Agent! No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in Music City's thriving tourism industry. Perfect for career changers, recent graduates, or anyone passionate about exceptional guest service.
Responsibilities
- Check-in/check-out guests with efficiency and warmth
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to multitask in fast-paced environment
- Customer service mindset
- Reliable transportation
- Flexible availability including nights/weekends