Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in Oklahoma City! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay options. Enjoy a dynamic work environment in the heart of Oklahoma's hospitality scene, with competitive benefits and growth opportunities. Perfect for career-driven individuals who thrive in fast-paced settings.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities to enhance guest stays
- Maintain a clean, organized lobby area at all times
Qualifications
- 1+ years front desk or customer service experience
- Proficiency with hotel management software (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic knowledge of hospitality industry standards
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Positive attitude and professional appearance