Job Description
Join our award-winning team as a Front Desk Agent at the heart of Orlando's tourism industry! No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment. Our hotel chain offers complimentary employee stays, wellness programs, and a supportive team culture focused on creating memorable guest experiences. If you're passionate about customer service and ready to grow with us, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle billing inquiries
- Address guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate financial records
- Promote hotel amenities and local attractions
- Uphold brand standards through exceptional service
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and problem-solving mindset
- Attention to detail and organizational abilities
- Willingness to learn new systems and processes
- Valid Florida driver's license (preferred but not required)