Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences at our vibrant Phoenix location. Enjoy flexible shift work while gaining valuable skills in hospitality operations. Comprehensive training provided – bring your positive attitude and eagerness to learn!
Responsibilities
- Provide warm, professional check-in/check-out services to guests
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through meticulous property inspections
- Utilize hotel management software for daily operations
Qualifications
- High school diploma or equivalent (GED)
- Zero prior experience required – open to all backgrounds
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Detail-oriented with organizational abilities
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening