Job Description
Join our award-winning team at Sunset Bay Hotel in beautiful San Diego! We're seeking energetic, customer-focused individuals to kickstart their hospitality careers as Front Desk Agents. No prior experience required—we provide comprehensive training to help you succeed in this dynamic role. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hotel group. What We Offer: • Paid training program • Health benefits after 90 days • Employee discounts on hotel stays • Career advancement opportunities • Supportive, team-oriented environment
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations, room assignments, and billing inquiries accurately
- Address guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Operate hotel management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy (training provided)
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- Previous customer service experience preferred but not required
- Must be authorized to work in the US