Job Description
Join our award-winning team as a Front Desk Agent where your passion for hospitality shines! We're urgently seeking motivated individuals with no prior experience to deliver exceptional guest experiences at our downtown Portland location. Enjoy competitive pay, comprehensive training, and opportunities for career growth in a dynamic environment.
Responsibilities
- Warmly welcome and check in/check out guests with efficiency and professionalism
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and coordinate with housekeeping/management
- Process payments and maintain accurate financial records
- Operate hotel management software and communication systems
- Uphold brand standards through consistent service excellence
Qualifications
- No prior experience required - we provide full training!
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency and willingness to learn systems
- Positive attitude and commitment to teamwork
- Ability to work flexible shifts including weekends/holidays