Job Description
Join our award-winning team as a Front Desk Agent and launch your career in hospitality! No prior experience needed – we provide comprehensive training to transform your passion for service into professional excellence. Enjoy flexible scheduling, growth opportunities, and a vibrant team environment in the heart of Austin. If you're a people person with a positive attitude, this is your perfect entry point into the dynamic world of hotel management.
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out procedures
- Manage reservation systems and room availability with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required – full training provided
- High school diploma or equivalent
- Proficient in basic computer operations
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Must be available for weekend/evening shifts
- Valid work authorization required