Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences at our downtown Philadelphia property. This entry-level role offers comprehensive training, career growth opportunities, and a dynamic work environment perfect for launching your hospitality career. Enjoy competitive pay, flexible scheduling including evenings/weekends, and a supportive team culture.
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations using our proprietary booking system
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain cash drawer accountability
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with daily administrative tasks and reporting
Qualifications
- No prior experience required - training provided
- High school diploma or equivalent required
- Strong customer service orientation
- Basic computer literacy and data entry skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Excellent communication and interpersonal abilities
- Attention to detail and organizational skills
- Positive attitude and willingness to learn