Job Description
Join our award-winning hospitality team as a Front Desk Agent at the Grand Wichita Hotel! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required—we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in a dynamic environment.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED)
- Outstanding communication and interpersonal skills
- Basic computer proficiency
- Strong problem-solving abilities
- Punctual and reliable work ethic
- Positive attitude and team-oriented mindset
- Willingness to learn new systems and procedures