Job Description
Join Grand Horizon Hotels as a Front Desk Agent and kickstart your hospitality career in sunny Phoenix! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier downtown location. Full training provided – just bring your positive attitude and dedication to service. Enjoy competitive pay, benefits, and opportunities for advancement within our growing hotel chain.
Responsibilities
- Warmly welcome and check-in/check-out guests with efficiency and professionalism
- Manage reservation systems and maintain accurate guest records
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash transactions securely
- Coordinate with housekeeping and maintenance teams
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent
- Exceptional customer service mindset
- Basic computer proficiency
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Arizona driver's license preferred