Job Description
Join our award-winning team at Hospitality Premier Group as a Front Desk Agent! We're urgently seeking enthusiastic, customer-focused individuals to be the first point of contact for our luxury guests in downtown San Francisco. No prior experience is required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of the city. This is your opportunity to grow with us while delivering exceptional service.
Responsibilities
- Warmly greet and register/check-in guests with professionalism and efficiency
- Manage reservations, room assignments, and payment processing
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Perform administrative tasks including phone handling and data entry
- Uphold brand standards through consistent service delivery
- Assist with luggage and concierge services as needed
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic computer systems (training provided)
- Punctuality and reliability with flexible availability
- Positive attitude and passion for customer service
- Ability to work in a fast-paced environment
- No experience necessary – full training provided