Job Description
Join our dynamic team at Hospitality Solutions Group as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our Wichita location. No prior experience required – we provide comprehensive training to launch your hospitality career. Perfect for career changers, recent graduates, or anyone passionate about customer service. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding hotel chain.
As the first point of contact, you'll create memorable impressions through warm interactions, efficient check-ins, and personalized service. Our supportive environment fosters skill development while maintaining high standards of hospitality excellence.
Responsibilities
- Manage guest check-in/check-out processes with accuracy and efficiency
- Handle reservations, room assignments, and billing inquiries
- Respond promptly to guest requests via phone, email, and in-person
- Coordinate with housekeeping and maintenance departments
- Maintain detailed guest records and confidential information
- Process payments and manage cash handling procedures
- Uphold cleanliness and organization of front desk area
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy with willingness to learn new systems
- Positive attitude and strong problem-solving abilities
- Reliable with consistent attendance and punctuality
- No prior hospitality experience necessary – training provided