Job Description
Welcome to Horizon Hospitality Group, where we pride ourselves on providing exceptional service and creating memorable experiences for our guests. We are currently seeking a friendly, organized, and self-motivated Part-Time Front Desk Agent to join our vibrant team in Houston, TX.
This is an excellent opportunity for individuals looking to start a career in the hospitality industry. No prior experience is necessary; we are looking for a positive attitude and a willingness to learn. If you are a people person who thrives in a fast-paced environment, we want to meet you.
Responsibilities
- Reception Management: Greet all visitors, clients, and guests warmly and professionally upon arrival.
- Phone Support: Answer incoming calls, screen them appropriately, and take detailed messages or transfer calls to the correct department.
- Administrative Assistance: Handle mail, packages, and deliveries with care and distribute them to the appropriate staff members.
- Front Desk Operations: Maintain a clean, organized, and welcoming reception area at all times.
- Guest Relations: Assist guests with check-in and check-out processes, answer inquiries, and provide local recommendations.
- Record Keeping: Update and maintain accurate guest logs and administrative records.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: No prior front desk experience is required; we provide on-the-job training.
- Communication: Excellent verbal and written communication skills in English.
- Technology: Basic computer proficiency and ability to learn new software quickly.
- Professionalism: A polished and professional appearance with strong interpersonal skills.
- Availability: Flexibility to work varying shifts, including weekends and holidays.