Job Description
Join our award-winning hospitality team at Grand Hotel Jacksonville! We're seeking energetic and customer-focused Front Desk Agents to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement in a dynamic downtown location.
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency (training available)
- Strong problem-solving abilities
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Valid Florida driver's license (preferred)