Job Description
Join our dynamic team as a Front Desk Agent and launch your hospitality career in Oakland! We're seeking energetic individuals with a passion for customer service to provide exceptional guest experiences during flexible shifts. No prior experience is required – we provide comprehensive training to equip you with the skills needed to succeed. Enjoy competitive pay, career growth opportunities, and a vibrant work environment in the heart of Oakland.
Responsibilities
- Check guests in/out efficiently using our property management system
- Answer phone calls and manage reservations with professionalism
- Assist guests with inquiries, local recommendations, and special requests
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams to resolve issues promptly
- Maintain a clean and organized front desk area
- Uphold brand standards and safety protocols at all times
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer literacy and willingness to learn new systems
- Ability to work flexible shifts including nights, weekends, and holidays
- Positive attitude and problem-solving mindset
- Valid work authorization in the United States
- No prior experience required – training provided