Job Description
Join our vibrant Memphis hospitality team as a Night Shift Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest service during evening hours. Enjoy competitive pay, comprehensive training, and a supportive environment where your career in hospitality can flourish. Perfect for night owls looking to start their journey in the service industry!
Responsibilities
- Check-in/out guests efficiently while maintaining accuracy in reservation systems
- Address guest inquiries with professionalism and problem-solving skills
- Manage billing transactions and process payments securely
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain a clean and organized front desk area
- Document guest feedback and incidents for management review
- Assist with emergency procedures during overnight hours
Qualifications
- No experience required – we provide comprehensive training!
- Strong communication and interpersonal skills
- Ability to work independently and make sound decisions
- Basic computer literacy and comfort with reservation systems
- Flexibility to work nights, weekends, and holidays
- Positive attitude and commitment to guest satisfaction
- High school diploma or equivalent required