Job Description
Join our award-winning team as a Guest Service Agent at Grand Hospitality Group! We're seeking passionate individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training. Enjoy flexible schedules, competitive pay, and opportunities for growth in the hospitality industry. If you're a people person with a positive attitude, apply today!
Responsibilities
- Warmly greet and assist hotel guests with check-in/out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold cleanliness and safety standards in public areas
- Participate in daily team briefings and training sessions
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Must pass background check