Job Description
Join our award-winning team as a Front Desk Agent and kickstart your career in hospitality! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of Memphis.
As the first point of contact, you'll be the face of our property, embodying our commitment to exceptional service. If you're a natural problem-solver with a passion for making people feel welcome, this is your chance to shine in one of America's most vibrant cities.
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out procedures
- Manage reservations, room assignments, and payment processing
- Address guest inquiries and resolve issues promptly
- Maintain accurate records using property management systems
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Assist with valet services and guest transportation
- Promote hotel amenities and local attractions
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid Tennessee driver's license (if handling valet)