Job Description
Start your hospitality career at Grand Plaza Hotel! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience needed—we provide comprehensive training to help you thrive in this dynamic role. Join our team and become the welcoming face of our premier Washington, CA location.
What We Offer:
- Competitive hourly wage with growth opportunities
- Free employee meals and uniform
- Health benefits after 90 days
- Advancement paths to Supervisory roles
Responsibilities
- Warmly greet and assist all hotel guests upon arrival
- Efficiently manage check-in/check-out processes
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Maintain accurate reservation and occupancy records
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing, reservation systems)
- Punctual and reliable with strong work ethic
- Positive attitude and customer service mindset
- Flexible availability including weekends/holidays