Job Description
Launch your hospitality career with Fresno's premier destination hotel! We're seeking enthusiastic Front Desk Agents to be the welcoming face of our establishment. No prior experience is needed – we provide comprehensive training to help you thrive. Join our award-winning team where growth opportunities and competitive benefits await.
As the first point of contact for our guests, you'll create memorable experiences while mastering our state-of-the-art systems. Enjoy flexible scheduling, health benefits, and advancement paths to supervisory roles. Perfect for career changers, recent graduates, or anyone passionate about exceptional service.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and optimize room assignments
- Process payments and handle cash transactions accurately
- Resolve guest inquiries with prompt, professional solutions
- Coordinate with housekeeping and maintenance teams
- Provide local recommendations to enhance guest experiences
- Maintain organized records and documentation
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy (training provided)
- Positive attitude and service-oriented mindset
- Ability to work flexible shifts including weekends
- Valid California driver's license preferred