Job Description
Join our vibrant team at Grand Oak Hospitality as a Front Desk Agent! No experience needed – we're seeking enthusiastic individuals ready to kickstart their hospitality careers. Enjoy flexible shift schedules while delivering exceptional guest experiences in the heart of Oakland. Full training provided with opportunities for growth. Benefits include competitive pay, health insurance, and employee discounts. Apply today and become part of our award-winning service culture!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold safety protocols and emergency procedures
- Assist with valet services and luggage handling
Qualifications
- No prior experience required – open to all backgrounds
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with technology
- Positive attitude and problem-solving mindset
- Availability for flexible shifts (days, evenings, weekends)
- Valid work authorization in the United States
- High school diploma or equivalent