Job Description
Join our award-winning luxury hotel in the heart of Manhattan as a Front Desk Agent! No experience needed – we provide comprehensive training to launch your hospitality career. Enjoy competitive weekly pay, flexible scheduling, and opportunities for growth within our global brand. Work in a dynamic environment where your customer service skills shine while supporting guests with check-ins, inquiries, and concierge services. Perfect for career changers, recent graduates, or anyone seeking a fresh start in NYC's vibrant hospitality scene!
Responsibilities
- Provide exceptional guest service during check-in/out processes
- Manage reservations and room assignments efficiently
- Answer phone calls and respond to guest inquiries promptly
- Process payments and manage billing transactions
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and transportation arrangements
- Maintain accurate guest records and daily reports
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments
- Flexibility to work evenings/weekends/holidays
- Valid work authorization in the US