Job Description
Join our award-winning hospitality team as a Front Desk Agent and launch your career in the heart of Austin! No prior experience needed – we provide comprehensive training. As the first point of contact for our guests, you'll create memorable experiences while working in a dynamic, inclusive environment. Enjoy competitive pay, health benefits, growth opportunities, and the chance to become part of Texas' premier hotel brand.
Why Join Us?
- Industry-leading training program
- Career advancement pathways
- Employee discounts nationwide
- Health, dental, and vision insurance
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle reservations and modify bookings with precision
- Resolve guest inquiries with exceptional customer service
- Process payments and manage cash transactions
- Coordinate with housekeeping and maintenance teams
- Maintain a clean, organized front desk area
- Assist with local recommendations and tourism information
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in basic computer applications
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (nights, weekends, holidays)
- No hospitality experience necessary – training provided!