Job Description
Start your hospitality career with us! Grand Hospitality Group is seeking energetic Front Desk Agents for our premium Los Angeles property. No experience neededâwe provide comprehensive training to launch your career in customer service excellence. Join our award-winning team and deliver unforgettable guest experiences in the heart of California.
What We Offer:
- Competitive hourly pay + performance bonuses
- Flexible shift schedules (mornings, evenings, weekends)
- Free employee meals and accommodation discounts
- Career advancement opportunities
- Health benefits for full-time roles
Responsibilities
- Deliver warm, professional check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Resolve guest inquiries and concerns with empathy
- Process payments accurately using hotel systems
- Coordinate with housekeeping and maintenance teams
- Maintain a pristine front desk environment
- Upsell hotel services and local attractions
- Adhere to safety and security protocols
Qualifications
- No experience requiredâtraining provided!
- High school diploma or equivalent
- Exceptional communication skills
- Proficiency in basic computer operations
- Ability to multitask in fast-paced settings
- Positive attitude and problem-solving mindset
- Flexibility for rotating shifts
- Strong attention to detail