Job Description
Join The Grand Hotel San Jose – an award-winning luxury destination in the heart of Silicon Valley. We're seeking a dedicated Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This critical role combines financial accuracy with personalized service in our vibrant 24/7 environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in one of California's most dynamic hospitality markets.
Responsibilities
- Perform end-of-day reconciliation of daily financial transactions and generate accurate reports
- Manage guest check-ins/check-outs during overnight shifts with efficiency and warmth
- Address guest inquiries and resolve issues promptly to maintain satisfaction
- Oversee security protocols and monitor property surveillance systems
- Coordinate with housekeeping and maintenance teams for operational readiness
- Process payments and manage cash drawer accountability
- Prepare daily summaries for management review
Qualifications
- Previous hotel or hospitality experience required, preferably in night shift roles
- Strong proficiency with property management systems (e.g., Opera, Amadeus)
- Exceptional attention to detail and numerical accuracy
- Ability to work independently with minimal supervision
- Excellent communication and conflict resolution skills
- Valid California driver's license and reliable transportation
- Flexible availability to work weekends, holidays, and overnight shifts