Job Description
Join our dynamic team at the heart of Chicago's hospitality scene! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience needed – we provide comprehensive training to launch your career in luxury hospitality. Enjoy flexible shift schedules while working in a vibrant downtown environment with growth opportunities into management roles.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Zero experience required – open to career changers
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficient with basic computer technology
- Attention to detail and problem-solving mindset
- Professional appearance and positive attitude
- Must be authorized to work in the US