Job Description
Join our vibrant team as a Front Desk Agent at our flagship Albuquerque property! No hospitality experience needed – we provide comprehensive training to launch your career in the dynamic travel industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hospitality group. Work in the heart of Albuquerque's cultural district, surrounded by stunning Southwestern architecture and endless local attractions.
We're seeking friendly, energetic individuals who thrive in customer-facing roles. Our premium hotel offers state-of-the-art facilities and a supportive work environment. Benefits include employee discounts, wellness programs, and paid time off. Perfect for career changers, recent graduates, or anyone looking to enter the hospitality field!
Responsibilities
- Greet and register guests with exceptional customer service
- Manage reservations, check-ins/check-outs using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required – we provide paid training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexible availability including weekends/holidays
- Must pass background check