Job Description
Join our award-winning team at the Grand Plaza Hotel! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of San Antonio's premier downtown locations.
Responsibilities
- Check in/out guests with professionalism and efficiency
- Manage reservations and room assignments
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software systems
- Uphold brand standards and service excellence
Qualifications
- High school diploma or equivalent
- Exceptional customer service mindset
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and team-oriented approach
- Willingness to work flexible shifts including weekends