Job Description
Join the Premier Hospitality Team in Washington, DC
We are currently seeking dedicated professionals for immediate openings in our Front Office and Housekeeping departments. At The Omni Shoreham Hotel, we pride ourselves on delivering world-class service. If you are looking for a stable career with the added benefit of daily pay options, we want to hear from you.
Our team enjoys a supportive work environment, flexible scheduling, and comprehensive training programs. Take the next step in your hospitality career today.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all guests and assist with check-in/check-out procedures efficiently.
- Maintain Standards: Ensure the cleanliness and organization of the lobby, hallways, and guest rooms to the highest industry standards.
- Guest Relations: Handle guest inquiries, requests, and complaints with patience and professionalism, escalating issues when necessary.
- Operational Support: Assist with concierge services, luggage handling, and coordinating with other departments to ensure seamless guest experiences.
- Administrative Tasks: Accurately process payments, maintain accurate logs, and complete daily shift reports.
Qualifications
- Experience: Previous experience in hospitality or customer service is preferred but not mandatory.
- Communication: Excellent verbal communication skills and a positive, outgoing attitude.
- Availability: Ability to work flexible hours, including weekends, evenings, and holidays.
- Appearance: Professional appearance and grooming standards are required.
- Education: High school diploma or equivalent required.