Job Description
Start your hospitality career in Virginia Beach's premier destination hotel! Coastal Hospitality Group is seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience required—we provide comprehensive training to help you thrive. Join our award-winning team and become the welcoming face of our oceanfront property.
Enjoy competitive pay, flexible scheduling, career advancement opportunities, and employee discounts on resort amenities. Perfect for recent graduates or career changers passionate about service excellence. Apply today to begin your journey in Virginia Beach's vibrant tourism industry!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and maintain guest satisfaction
- Coordinate with housekeeping, maintenance, and security teams
- Utilize property management systems efficiently
- Process payments and maintain accurate financial records
- Assist with concierge services and local recommendations
Qualifications
- No experience required – we train all new team members
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Customer-focused mindset with problem-solving abilities
- Basic computer literacy and willingness to learn systems
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and team player mentality
- Ability to stand for extended periods