Job Description
Join the Grand Plaza Hotel team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, guest-focused individuals with no prior experience to deliver exceptional service at our Philadelphia location. Enjoy weekly pay, comprehensive training, and a dynamic work environment where your smile makes a difference. If you're a people person ready to grow with us, apply today!
Responsibilities
- Check guests in/out efficiently while maintaining warm, professional communication
- Manage reservations and room assignments using hotel software systems
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and manage cash drawer with accuracy
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service excellence
- Assist with basic administrative tasks as needed
Qualifications
- No experience required – full training provided!
- High school diploma or equivalent (GED)
- Exceptional customer service mindset and communication skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (Microsoft Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Flexible schedule availability including weekends/holidays
- Positive attitude and willingness to learn