Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences at our premier Austin location. No prior experience needed – we provide comprehensive training to set you up for success. Join our award-winning team where your passion for service shines!
As the first point of contact for our international guests, you'll create memorable stays through warm interactions and seamless operations. Enjoy competitive pay, flexible scheduling, and growth opportunities within our expanding portfolio. If you're a people person with a can-do attitude, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and requests promptly
- Process payments and handle cash/credit transactions accurately
- Coordinate with housekeeping and maintenance teams
- Maintain organized front desk documentation
- Uphold brand standards in appearance and service
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Flexibility for evening/weekend shifts
- Texas hospitality spirit essential