Job Description
Join our award-winning hospitality team at Coastal Sands Resort in Virginia Beach! We're seeking enthusiastic Front Desk Agents to create unforgettable guest experiences. No prior experience is needed – we provide comprehensive training to launch your career in luxury hospitality.
Our resort offers competitive pay, flexible scheduling, career advancement opportunities, and a vibrant work environment just steps from the Atlantic Ocean. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Warmly welcome and check in/out guests with efficiency and professionalism
- Manage reservations, room assignments, and billing inquiries
- Respond to guest requests and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Utilize property management software (training provided)
- Uphold resort standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Outstanding customer service attitude
- Basic computer proficiency
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Positive, energetic demeanor
- Attention to detail and accuracy
- Willingness to learn hotel systems and procedures