Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent! We're seeking passionate individuals to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Kansas City.
Responsibilities
- Check guests in/out efficiently with warm, personalized service
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold strict hygiene and safety standards
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset with problem-solving ability
- Flexibility to work evenings/weekends/holidays
- No experience required – training provided
- Valid driver's license preferred