Job Description
Join our award-winning team at Grand Horizon Hotels and launch your hospitality career! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences at our premier Orlando location. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, career advancement opportunities, and a vibrant team environment in Florida's tourism capital. Apply today and become the welcoming face of our hotel!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and customer service mindset
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- Willingness to learn hotel operations
- Must be authorized to work in the US