Job Description
Are you a friendly and organized individual looking to launch your career in the hospitality industry? Metro Hospitality Group is currently seeking a Front Desk Agent to join our dynamic team in Atlanta, GA.
We are proud to offer a no experience required environment where your attitude and willingness to learn are more important than prior history. If you have excellent communication skills and a passion for serving others, we want to meet you!
Why Join Us?
- Competitive hourly pay ($15 - $18/hr)
- Comprehensive training program provided
- Health, Dental, and Vision Insurance
- Paid time off and employee discounts
- Opportunity for career advancement
Job Summary
We are looking for a motivated individual to manage the front desk operations, ensuring our guests have a seamless and memorable experience from the moment they arrive.
Responsibilities
- Check guests in and out efficiently using our property management system.
- Greet visitors warmly and answer phones with a professional and friendly tone.
- Process payments and handle cash transactions accurately and securely.
- Assist guests with inquiries regarding local attractions, dining, and transportation.
- Maintain a clean, welcoming, and organized reception area.
- Resolve guest complaints or issues with patience, empathy, and problem-solving skills.
- Perform light administrative duties, such as filing, data entry, and mail distribution.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED equivalent is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Basic computer proficiency and typing skills.
- Professional appearance and grooming standards are essential.
- Reliable and punctual attendance record.
- Enthusiastic attitude with a customer-first mindset.
- Ability to stand for long periods and lift moderate amounts of weight.