Job Description
Are you looking for an exciting opportunity to start your career in the hospitality industry? Grandview Inn is currently seeking a dynamic and welcoming Front Desk Agent to join our team in the heart of Colorado Springs. We pride ourselves on providing exceptional guest experiences, and we are looking for individuals who are eager to learn and grow with us.
Whether you are an experienced professional or someone looking for their first job, we provide comprehensive training and support to help you succeed.
Responsibilities
- Greet all guests warmly and professionally upon arrival and departure.
- Check guests in and out efficiently using our property management system.
- Handle incoming phone calls, emails, and reservations accurately.
- Manage daily cash handling, payments, and processing.
- Resolve guest inquiries and complaints in a timely and courteous manner.
- Maintain a clean and organized front desk and lobby area.
- Assist with check-out procedures and ensuring room readiness.
Qualifications
- No prior experience required; we train all new hires.
- Must be at least 18 years of age.
- Excellent verbal communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Basic computer literacy and typing skills.
- A positive attitude and a genuine desire to help others.