Job Description
Are you eager to launch your career in the dynamic hospitality industry? Stellar Heights Hotel is seeking a friendly and organized Front Desk Agent to join our award-winning team in Dallas, Texas. We are proud to offer a supportive environment where no prior experience is necessary—just a great attitude and a willingness to learn!
As a Front Desk Agent, you will be the face of our hotel, ensuring every guest feels welcomed and valued from the moment they arrive. We provide comprehensive training and mentorship to help you grow into a professional hospitality leader.
Responsibilities
- Greet and welcome guests upon arrival with a warm, professional demeanor.
- Check guests in and out efficiently using our property management system.
- Answer incoming phone calls and emails with a friendly voice, managing reservations and inquiries.
- Handle guest requests, such as room service, housekeeping, and local recommendations.
- Manage cash transactions and maintain accurate daily logs and reports.
- Assist in maintaining the cleanliness and organization of the front desk area.
Qualifications
- No prior experience or formal education required.
- Strong interpersonal and communication skills.
- Ability to multitask in a fast-paced environment.
- Basic computer literacy and typing skills.
- Reliable, punctual, and able to work a flexible schedule including weekends and holidays.