Job Description
Welcome to a career where every day is an opportunity to shine! At Apex Hospitality Group, we believe that great service starts with a smile. We are currently seeking a friendly and reliable Front Desk Agent to join our dynamic team in Dallas, Texas.
We are proud to be a No Experience Required employer. If you are passionate about hospitality, possess a positive attitude, and are eager to learn, we want to hear from you. We provide comprehensive training to ensure your success.
Why Join Us?
- Competitive hourly wage ($15.00 - $18.00).
- Flexible scheduling and growth opportunities.
- Discounted stays at partner hotels worldwide.
- A supportive team environment.
Take the first step in your hospitality career today by applying!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the check-in and check-out process efficiently using our Property Management System (PMS).
- Answer incoming calls with a professional tone and route messages accurately.
- Handle guest inquiries regarding local attractions, dining, and transportation.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Process payments and resolve minor guest issues with patience and empathy.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or equivalent; prior hospitality experience is a plus but not required.
- Excellent verbal communication and interpersonal skills.
- Strong computer literacy and ability to learn new software quickly.
- Ability to stand for long periods and work in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
- A valid driver's license is preferred.