Job Description
Join the premier hospitality team in El Paso! We are currently seeking enthusiastic entry-level Front Desk Agents to join our growing hotel group. Whether you are starting your career or looking to transition into the hotel industry, we provide comprehensive training and a supportive environment.
Our ideal candidate is a people-person with a positive attitude and a willingness to learn. You will be the first point of contact for our guests, ensuring they have a memorable stay in the Sun City.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling including weekends
- Employee discount on hotel stays and dining
- Clear career advancement pathways
- Comprehensive on-the-job training
Don't let a lack of experience hold you back. We value potential and attitude over past history. Apply today to kickstart your career in luxury hospitality!
Responsibilities
- Greet and Welcome: Provide a warm welcome to guests upon arrival and manage check-in/check-out processes efficiently.
- Customer Service: Respond to guest inquiries, complaints, and requests with patience and professionalism.
- Operations Support: Answer phone calls, respond to emails, and manage the front desk switchboard.
- Financial Handling: Process payments accurately, including cash and credit cards, and balance the daily register.
- Coordination: Communicate effectively with housekeeping and maintenance teams to ensure room readiness.
- Brand Representation: Maintain the hotel's appearance and uphold brand standards during shift hours.
Qualifications
- Education: High school diploma or GED is preferred.
- Experience: No prior hotel experience required. We are looking for eager learners.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Must be able to work a flexible schedule, including nights, weekends, and holidays.
- Physical Requirements: Ability to stand and walk for extended periods; ability to lift up to 25 lbs.
- Technical Skills: Basic computer proficiency and familiarity with POS systems is a plus.