Job Description
Welcome to Sunrise Hospitality Group, a premier provider of luxury accommodations in El Paso. We are currently seeking a dedicated Front Desk Agent to join our award-winning team. This is an excellent opportunity for individuals looking to launch a career in the hospitality industry with no prior experience required.
We pride ourselves on creating a warm, welcoming environment for both our guests and our employees. If you possess a friendly demeanor and a passion for service, we want to meet you.
Why You'll Love Working Here:
- Competitive Pay: Earn $15.00 - $18.00 per hour.
- No Experience Needed: Comprehensive training provided for all new hires.
- Benefits: Health, dental, and vision insurance available.
- Growth: Clear pathways for career advancement within the hotel group.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the check-in and check-out process efficiently using our property management software.
- Answer incoming phone calls, respond to emails, and assist guests with inquiries.
- Handle guest requests, including room service, wake-up calls, and local recommendations.
- Maintain a tidy, organized, and professional front desk and lobby area.
- Process payments accurately and resolve any guest concerns with a service-oriented approach.
Qualifications
- No prior experience required. We are looking for candidates willing to learn and grow.
- Strong interpersonal and communication skills with a friendly, outgoing personality.
- Basic computer literacy and typing skills.
- Ability to stand for long periods and lift up to 25 lbs as needed.
- Flexibility to work various shifts, including weekends and holidays.