Job Description
Are you looking to start your career in the hospitality industry? Fresno Hospitality Solutions is currently seeking a friendly and reliable Front Desk Agent to join our dynamic team in Fresno, CA. We are proud to offer an entry-level opportunity for candidates who are eager to learn and grow within a supportive environment.
As the face of our property, you will play a crucial role in creating a welcoming atmosphere for our guests. We provide comprehensive training, so no prior experience is necessary. If you possess a great attitude and a strong work ethic, we want to hear from you!
Why Join Us?
- Competitive hourly pay ($16.00 - $18.00)
- Comprehensive training program
- Employee discounts and benefits
- Opportunity for career advancement
We are looking for individuals who are punctual, detail-oriented, and passionate about providing exceptional service. If you are ready to kickstart your career in a thriving city, apply now!
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Check guests in and out efficiently, managing reservations and processing payments accurately.
- Answer and direct phone calls and emails professionally, serving as the primary point of contact.
- Provide information about local attractions, dining, and transportation options to guests.
- Maintain a clean and organized front desk area at all times.
- Assist with administrative tasks, including filing and data entry, as needed.
Qualifications
- No prior experience required; we train the right candidates!
- High school diploma or GED equivalent.
- Strong interpersonal and communication skills.
- Friendly, approachable, and professional demeanor.
- Basic computer literacy and ability to learn property management software quickly.
- Ability to stand for extended periods and lift moderate amounts of weight.