Job Description
Join our dynamic team as a Front Desk Agent and kickstart your career in hospitality with zero experience required! Fresco Hospitality Group is seeking enthusiastic individuals to deliver exceptional guest experiences at our premier Fresno location. This immediate hire opportunity offers comprehensive training, career growth pathways, and a supportive work environment. If you're passionate about customer service and ready to learn, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, billing inquiries, and guest requests
- Maintain accurate records of guest transactions and communications
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle cash transactions and credit card processing securely
- Resolve guest complaints with professionalism and empathy
- Promote hotel amenities and local attractions to enhance guest experience
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with learning new software
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible schedule availability including weekends and holidays
- Positive attitude and commitment to teamwork
- Valid California driver's license preferred but not required