Job Description
Are you a friendly, organized individual looking to start a rewarding career in the hospitality industry? Fresno Inn & Suites is seeking a dedicated Front Desk Agent to join our growing team in Fresno, CA.
We are proud to offer a no experience required environment where we value attitude and work ethic over prior history. If you are passionate about customer service and want to grow within a top-tier hospitality organization, we want to meet you.
Why Join Us?
- Competitive hourly pay ($16.00 - $19.00)
- Comprehensive training program
- Flexible scheduling opportunities
- Opportunity for career advancement
Don't let a lack of experience hold you back. Take the first step towards an exciting career in North Carolina's hospitality sector today!
Responsibilities
- Welcoming guests warmly and efficiently managing the check-in and check-out processes.
- Handling incoming phone calls and emails with a professional and helpful demeanor.
- Managing the front desk operations, including handling payments and issuing room keys.
- Assisting guests with inquiries regarding local attractions, dining, and amenities.
- Coordinating with housekeeping and maintenance to ensure room readiness.
- Maintaining a clean, organized, and welcoming reception area.
- Processing reservations and updating guest information in the property management system.
Qualifications
- Excellent verbal communication and interpersonal skills.
- A professional appearance and friendly, approachable attitude.
- Ability to work weekends, holidays, and flexible shifts as needed.
- Basic computer literacy and ability to learn new software quickly.
- Strong attention to detail and problem-solving abilities.
- High school diploma or equivalent preferred.