Job Description
Welcome to Apex Hospitality Group, where your career starts. We are currently seeking a dedicated and friendly Front Desk Agent to join our growing team in the heart of Houston, Texas.
Do you have excellent communication skills and a professional demeanor? Are you looking for a stable opportunity with no prior experience required? We provide comprehensive training and mentorship for all new hires. Join a team that values your potential and offers a dynamic work environment.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- Health, dental, and vision insurance available.
- Flexible shift scheduling to work around your life.
- Employee discounts on hotel amenities and services.
- Career growth opportunities within the hospitality industry.
Apply today and take the first step toward a rewarding career in customer service!
Responsibilities
- Check guests in and out efficiently, ensuring a smooth arrival and departure experience.
- Answer and direct incoming phone calls and emails with professionalism.
- Manage the front desk console, including greeting visitors and providing directions.
- Process payments and handle cash or credit transactions accurately.
- Maintain a clean and organized reception area at all times.
- Assist with light administrative duties and data entry as needed.
- Handle inquiries and resolve guest issues promptly.
Qualifications
- No prior front desk experience is necessary; we teach you everything!
- High school diploma or GED equivalent required.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Basic computer literacy and typing skills.
- Professional appearance and a positive attitude.
- Reliable transportation to and from work.