Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in Columbus! We're seeking enthusiastic individuals with no prior experience to launch their hospitality career. Enjoy competitive pay, comprehensive training, and immediate employment opportunities. Our modern downtown hotel offers a vibrant work environment with growth potential into supervisory roles. Apply today and start your journey in customer service excellence!
Responsibilities
- Deliver exceptional guest service through check-in/out procedures
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (training provided)
- Uphold brand standards and safety protocols
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Willingness to work flexible hours including weekends