Job Description
Join our award-winning hospitality team and launch your career in luxury! Sunshine Resorts & Spas is seeking enthusiastic Hospitality Associates for our Orlando property. No prior experience needed – we provide comprehensive training to help you thrive in a dynamic environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing company.
As a Hospitality Associate, you'll be the face of our resort, creating memorable experiences for guests from around the world. Our supportive team culture and professional development programs make us the perfect starting point for your hospitality journey.
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout guest stays
- Manage reservations, room assignments, and billing inquiries with precision
- Coordinate with housekeeping, maintenance, and dining departments
- Handle guest complaints with empathy and resolve issues promptly
- Process payments and maintain accurate financial records
- Uphold brand standards through cleanliness and professional appearance
- Participate in ongoing training programs to enhance skills
Qualifications
- No prior hospitality experience required – training provided!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with reservation systems
- Positive attitude and willingness to learn
- Flexibility to work evenings, weekends, and holidays
- Valid Florida driver's license (if required for property transport)