Job Description
We are looking for a dedicated and welcoming Front Desk Agent to join our team in Indianapolis. This is an immediate hire opportunity for entry-level candidates who are eager to start a rewarding career in the hospitality industry. We provide comprehensive training for all new hires, so no prior experience is necessary.
As the face of our organization, you will play a crucial role in creating a memorable experience for our guests. We offer a competitive benefits package, including health insurance, paid time off, and a supportive work environment.
Responsibilities
- Warmly greet and welcome guests upon arrival, ensuring a professional and friendly first impression.
- Manage the front desk operations, including answering multi-line phones, managing emails, and directing inquiries.
- Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency.
- Process payments and handle cash transactions with strict attention to detail.
- Maintain a clean, organized, and inviting lobby and reception area.
- Coordinate with housekeeping and maintenance teams to promptly address guest requests.
- Handle basic administrative tasks such as mail sorting and filing.
Qualifications
- High school diploma or equivalent is preferred.
- No prior experience required; we value attitude and a willingness to learn.
- Excellent interpersonal and communication skills.
- Basic computer proficiency and ability to navigate standard software quickly.
- Ability to work flexible schedules, including weekends, evenings, and holidays.
- A professional appearance and a positive, customer-focused mindset.